5 Ways Customer Experience Can Increase (or Decrease) Your Revenue, Client Retention and Overall Brand Image
In this webinar, learn how to create a positive customer experience which is essential to long term success. Read more
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Columbus and Ohio Business Resources
Find valuable, local Columbus small business resources to help you run your small business. Read more
Maintaining an Agile Company: Tips to Respond to Changing Markets and Changing Customers
This free online business workshop will help you conduct a self-assessment to determine if you are meeting your customers' needs, understand different approaches your company can u Read more
Targeting Your Market
This free online business workshop will help you identify your company's target market by demographic, psychographic, behavioristic profiles as well as addressing other market segm Read more
Estrategias de Personlizacion Para Atraer y Retener Clientes
Small Retailers: Smart Ways to Stay Competitive
This month’s infographic, “Small Retailers Can Compete and Win,” focuses on how small retail businesses stay competitive against the big brand stores.
Why Is Your Company’s Online Reputation So Important?
Not only do great reviews help give consumers trust in your business, but reviews can also help you rank higher on the search engines. Here are some common questions and answers about online reviews.
How Can You Protect Your Customers?
Small businesses are challenged to gain and retain the trust of their customers. Are you thinking and acting in the interest of your customer?
Corporate Social Responsibility is on the Rise. Is it Right for Your Small Business?
Corporate Social Responsibility (CSR) programs are more popular as companies try to build brands. Does this make sense for your business?
SCORE Client Shares Her Pain Relief with Others
The Rays of Hope Rejuvenation Center uses photobiomodulation therapy to manage pain and inflammation. Learn how the founder used SCORE for help with marketing.
Infographic: Small Retailers Can Compete and Win
SCORE’s latest infographic, sponsored by Kimco Realty, examines the power of small retailers who not only compete against the big stores, but win. Read more
Improving Your Customer Service is More Important Than Ever
Our latest infographic, “Happy Customers: A Win for Small Businesses!” examines the ways that customer service is coming to the forefront of the small business experience.